Custom App Discovery Queue

The Custom App Discovery Queue is used to manage requests for applications that do not already fit a standard onboarding model. It centralizes review, discussion, ownership, and conversion into real application onboarding.

What you can see

Depending on your configuration, this page may include:

• discovery request title
• notes and custom requirements
• status
• priority
• assignment
• attachments
• activity timeline
• conversion status or linked application

Common statuses

Typical statuses include:

• pending
• in progress
• needs info
• completed
• rejected

Common actions

Depending on your role, you may be able to:

• update status
• assign a discovery request
• add comments
• upload attachments
• convert the discovery request into an application
• open the linked application onboarding page

Why this page matters

The discovery queue gives teams a structured way to move from vague intake to operational application setup.

Best practice

Use comments and attachments to capture implementation context before converting a discovery request into a formal application.