Support and Tickets

Create tickets, track your support work, and operate the support workspace.

Use tickets to request support, report issues, ask for help, or document operational work that needs review and follow-up.

Track status, recent updates, and open work for support requests you created or are allowed to view.

The main operational page for triage, investigation, queue management, and ticket progression.

Main parts of the Support Workspace screen and how they work together.

The primary landing page for Standard Users — designed to make self-service and ticket visibility simple.

Use My Support Home to find help, review ticket status, and decide what to do next as a Standard User.