Upload and Use File Attachments

Updated 2026-04-25

Add files to supported work items and approvals to preserve context, support decisions, and improve collaboration.

Attachments allow you to add files to supported work items and approvals in NxtLayr. This helps teams preserve context, support decisions, and collaborate with better evidence.

Where attachments can be added

Depending on your role and configuration, attachments may be supported for:

  • onboarding tasks
  • requested standard apps
  • custom app discovery requests
  • approval requests

Common use cases

Attachments are useful for:

  • screenshots of issues
  • architecture diagrams
  • implementation notes
  • approval support documents
  • discovery requirements
  • onboarding reference files

How to upload an attachment

1. Open the supported work item or approval 2. Find the Attachments section 3. Select Upload Files 4. Choose one or more files 5. Wait for the upload to complete

How to open an attachment

1. Open the relevant work item or approval 2. Go to the Attachments section 3. Select Open for the file you want to review

Best practice

Use clear file names and upload files only when they add operational value. Avoid using attachments as a substitute for important summary comments.

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