Attachments

Attachments allow users to add files to supported work items and approval requests. They help provide evidence, design context, screenshots, supporting documents, and other operational references.

Where attachments can be used

Depending on your role and configuration, attachments may be added to:

• onboarding tasks
• requested standard apps
• custom app discovery requests
• approval requests

Common attachment examples

Examples include:

• screenshots
• design documents
• diagrams
• implementation notes
• approval support files
• supporting evidence for readiness or review

How attachments work

When a file is uploaded:

• it is stored securely
• metadata is saved to the platform
• the file becomes visible on the associated item
• authorized users can open it later

Best practice

Use clear file names and upload only files that are relevant to the specific work item or approval. This makes timelines and review workflows easier to understand.