Approvals Inbox Screen Guide

Updated 2026-04-25

Main parts of the Approvals Inbox for reviewing, deciding, and tracking governed requests.

This guide explains the main parts of the Approvals Inbox and how to use it to review, decide, and track governed requests.

**Suggested screenshot title:** Approvals Inbox Overview

Screen sections

1. Page header

The header confirms that you are in the approvals area and provides context about governed actions and decision workflows.

2. View selector

The view selector usually lets users switch between:

  • Inbox
  • My Requests

Inbox is for requests assigned to you. My Requests is for requests you submitted.

3. Status filters

Status filters help narrow visible requests by state, such as:

  • all
  • pending
  • approved
  • rejected
  • cancelled
  • expired

4. Approval request list

The request list shows visible approval items and may include title, description, type, status, and timing information.

5. Expiry information

Where configured, expiry information shows how long an approval remains actionable before it expires.

6. Decision comment area

When reviewing a pending request, the decision comment area allows the approver to provide rationale before approving or rejecting.

7. Action buttons

Action buttons may include:

  • Approve
  • Reject
  • Cancel

Availability depends on whether you are the approver or the requester and on the current status of the request.

8. Attachment area

Where supported, attachments provide supporting files for the approval request.

How to use this screen

A common approver workflow is:

1. filter to pending approvals 2. open the request 3. review details, attachments, and expiry 4. enter a decision comment 5. approve or reject

A common requester workflow is:

1. switch to My Requests 2. review submitted items 3. monitor status 4. cancel a pending request if no longer needed

Best practice

Use decision comments consistently so requesters understand the basis for the approval or rejection.

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