Super Admin Guide
Oversee the platform across tenants and organizations, including request review, onboarding oversight, and platform administration.
Super Admins oversee the NxtLayr platform across tenants and organizations. This role is responsible for higher-level operational visibility, organization request review, onboarding oversight, and platform administration.
What Super Admins can do
Depending on configuration, Super Admins can:
- review organization requests
- monitor onboarding and provisioning progress
- review custom discovery queues
- access broader operational dashboards
- review approvals and governed workflows
- view cross-organization platform activity
Common pages for Super Admins
A Super Admin may commonly use:
- Platform Admin
- Onboarding Dashboard
- Organization Onboarding Board
- Custom App Discovery Queue
- Approvals
- Notifications
- Applications
- Assurance
- Enablement
Typical workflow
A common Super Admin workflow may look like this:
1. Review new organization requests 2. Confirm onboarding and provisioning progress 3. Monitor blocked or high-risk work 4. Review custom discovery backlog 5. Review governed actions and approval workflows 6. Check notifications for important operational changes
Best practice
Super Admins should use platform-level views for oversight and routing, while allowing role-specific teams such as Onboarding, FDE, or Org Admin users to handle day-to-day execution.