FDE Guide

Updated 2026-04-25

Focus on deeper technical execution, implementation, onboarding progression, and more advanced operational work.

FDE users focus on deeper technical execution, implementation, onboarding progression, and more advanced operational work.

What FDE users can do

Depending on configuration, FDE users can:

  • review application onboarding
  • work on assigned applications
  • investigate support issues
  • use Intelligence and Enablement workspaces
  • review discovery-related work
  • contribute to readiness and operational execution

Common pages for FDE users

An FDE may commonly use:

  • Applications
  • Application Onboarding
  • Support Workspace
  • Intelligence Workspace
  • Enablement Workspace
  • Custom App Discovery Queue
  • Notifications

Typical workflow

A common FDE workflow may look like this:

1. Review assigned applications 2. Open application onboarding status 3. Investigate blockers or related support issues 4. Use intelligence and knowledge to understand context 5. Contribute comments, updates, or attachments 6. Move items toward readiness or handoff

Best practice

Use activity timelines and attachments to preserve technical context so work can be reviewed later by supervisors, onboarding teams, or org administrators.

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