Org Admin Guide

Updated 2026-04-25

Manage your organization's operational presence including applications, users, support posture, onboarding visibility, and entitlement awareness.

Org Admins manage their organization's operational presence in NxtLayr, including applications, users, support posture, onboarding visibility, and entitlement awareness.

What Org Admins can do

Depending on configuration, Org Admins can:

  • review applications
  • review or manage application onboarding visibility
  • manage organization members and roles
  • use the Support Workspace
  • review entitlements and usage
  • use approvals and notifications
  • collaborate on onboarding, discovery, and support workflows

Common pages for Org Admins

An Org Admin may commonly use:

  • Command Center
  • Applications
  • Support Workspace
  • Organization Members
  • Entitlements
  • Knowledge Base
  • Notifications
  • Approvals

Typical workflow

A common Org Admin workflow may look like this:

1. Review Command Center 2. Open applications and onboarding status 3. Review support queue or ticket posture 4. Manage members and roles 5. Review package usage and entitlements 6. Respond to approvals or notifications as needed

Best practice

Use Command Center for high-level awareness, then move into Applications, Support, or Entitlements based on the work that needs attention.

Was this article helpful?

Related articles