Org Manager Guide
Oversee scoped operational work focused on specific applications, teams, or limited areas of responsibility within an organization.
Org Managers oversee scoped operational work, usually focused on specific applications, teams, or limited areas of responsibility within an organization.
What Org Managers can do
Depending on configuration, Org Managers can:
- review scoped application views
- review support work relevant to their scope
- use Knowledge Base
- monitor limited onboarding status
- collaborate through comments and activity
Common pages for Org Managers
An Org Manager may commonly use:
- Command Center
- Applications
- Support Workspace
- Knowledge Base
- Notifications
Typical workflow
A common Org Manager workflow may look like this:
1. Open Command Center 2. Review scoped application posture 3. Review support issues in their area 4. Use Knowledge Base or activity timelines for context 5. Coordinate with Org Admin or operational users as needed
Best practice
Use scoped operational views to avoid unnecessary noise and focus on the applications or workstreams directly relevant to your team.