My Support Home
Updated 2026-04-25
The primary landing page for Standard Users — designed to make self-service and ticket visibility simple.
My Support Home is the primary landing page for Standard Users. It is designed to make self-service and ticket visibility simple, without exposing broader operator or admin workspaces.
What you can see
My Support Home may include:
- open ticket count
- resolved ticket count
- quick links to create a new ticket
- quick links to My Tickets
- Knowledge Base access
- guided support or AI-assisted help entry
- recent ticket list
Why this page matters
This page provides a low-friction entry point for users who just need help, status visibility, and simple next steps.
Common actions from this page
Users may:
- create a new ticket
- review their recent tickets
- open My Tickets
- search help content
- open the Knowledge Base
Best practice
Always search for existing guidance before opening a new ticket. This can reduce resolution time and avoid duplicate requests.