Customer End-User Launch Message Template

Use this template when launching NxtLayr to end users in your organization.

Template

Welcome to NxtLayr. You can now use the platform for support requests, ticket visibility, and self-service guidance.

To get started:

• sign in using your approved organization account
• review your landing page
• open My Support Home
• search the Knowledge Base
• create a new ticket if needed
• check My Tickets for updates

Helpful links:

• Standard User Guide
• Standard User Quick-Start Checklist
• Create a Ticket
• My Tickets
• Troubleshoot Sign-In Issues

If something looks incorrect, such as your role, landing page, or access, contact your administrator.

Best practice

Keep launch messages simple. End users usually only need a small number of links to get started.